08/03/2022
Acquiring new clients is an ongoing activity that must continue as long as you do business. However, if you do not focus enough on client retention, you are putting your brand image, health and growth of your business at stake.
A loyal clientele that always sticks to your offerings not only assures you recurring business, it also speaks for your business and helps bring in more new clients. If your client retention rate is comfortably high, you will not need to waste your time, energy and resources towards marketing efforts. Instead, you can focus on growing your business and providing value to your loyal customers. Read More →
