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Refund and cancellation
We always strive and ensure that we deliver the best to our clients. We always adopt a highly professional working model and therefore we never come across a situation like project cancellation or refund request. However, if refund is demanded by any unforeseen situation that is not under our control, the same is governed by the following conditions.
Any request for cancellation of orders for any given service must be initiated from the client side within 7 days of signing the purchase agreement by mailing our sales team. No orders associated with promotional offers can be cancelled. We do not entertain cancellation requests for domain name registration or domain name transfer services. Failing to make the net payment within 10 working days means the automatic cancellation of the service agreement.
If a refund is approved by our policies, then the deductions made will include the charges for the work already done, administrative charges, taxes paid on services, installation charges and the incidental charges arising during the situation. If the terms and conditions are violated, the agreements stands cancelled and the client is not eligible for any refund. We can never refund if a service delay or service disruption has occurred due to a third party. The customers must read through our cancellation and refund policy to avoid any inconvenience that might arise in future.